Erica Marques believes in experiences and relationships. As someone who values helping others above all else, she is dedicated to being a Realtor who cares for each and every one of her clients’ needs. There are so many different aspects of Real Estate, from the paperwork to the negotiating, and Erica is determined to guide her clients along this journey. At Dudum Real Estate group, she has access to a wealth of support, education, and knowledge, ensuring that she brings the maximum possible service to every situation.
Erica has been in the customer service business all her life. Before becoming a Realtor, she worked as a sales manager at a bridal salon, as well as a store manager at Pier 1 Imports, where she was awarded the Customer Experience Manager of the Year Award. It is her belief in the importance of honing relationships with the customers that continues to contribute to her sales success. She consistently imparted on her staff to listen to customers, to ask questions, and to help (not to sell) them find what they were looking for. From this experience, she learned to make her clients her first priority.
Having been born and raised on the east coast, Erica earned her Bachelor of Science in criminal justice from Northeastern University, Boston, MA, before relocating to California. Now a mother and resident of Brentwood, she is very active in the local schools and communities. In addition, her proficiency in Portuguese allows her to interact with an even greater number of people. When she is not working or volunteering, she is exploring the beautiful Bay Area with her family.